Linux Project Support
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| About Tetra - Support Methodology |
| Tetra Information Services Put Ltd is more than 10 years old technology organization, which provides support and development services onOpen source technologies. We provide high quality support services on a wide range of Open source products and projects. We have a state of art support center which handles over 100 support requests daily for more than 30 Open source projects and products. All the calls are routed through Open source help desk management software which is in place. We have a team of highly qualified support staff who are available 24*7, to take care of our support services to the clients worldwide. |
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| Our Core Capabilities |
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High quality manpower which is amongst the best available in the Industry |
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Years of experience on Open source this is unparalleled in the industry. |
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Ability to provide high quality of customer satisfaction |
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Specialized division providing high end technical support to companies, always delivering high values |
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On demand people with specialized skills available |
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Well laid down process to addresses customer calls effectively and efficiently. |
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A strong infrastructure in place |
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Capability to meet client's support SLA' |
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On demand people with specialized skills available |
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On demand people with specialized skills available |
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| Linux Support Offerings |
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Open source project support |
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Open source product support |
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Open source system infrastructure support |
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Open source solution deployment support |
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| Infrastructure |
| We have 24x7 operations to cater to both our Indian as well as International clients. In Delhi, we have three delivery centers. Each center has a separate infrastructure to take care of no point failure. All the critical data is uploaded into web servers which are at data centers, which also acts as a Disaster Recovery site. |
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| Linux Support Levels |
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| Linux Severity Levels |
| The Criticality Levels and Response Time for Tetra to react onongoing Linux Support with a client. |
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| Technologies Supported |
| What Technologies Tetra support in Linux? |
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| Services Cost |
| Commercial costing for Linux Support Services Tetra provide to its customers. |
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| Allow our representative to either call you in 24 hours or E-Mail you for greater details about our services - Click Here. |
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